Posts: 8,246
Thanks: 89176 in 22 Posts
28 Achievements
View My Journal
Changes to the Changes Required feature within the Moderation Queue
Hi All,
The staff regularly have brainstorming sessions where ideas get suggested and (possibly) implemented, and we talk about a lot of different things. One of the topics today turned towards the moderation queue - specifically, how can we make it easier for creators to both see what needs updating, how we can help the moderators to see what has been updated, and also how can we have two-way communication between creators and staff outside of the Creator Issues forum.
To that end, we have made the following changes to items in the moderation queue:
- On the thread screen, you now see a list of the Changes Required reasons appearing above the download text. This mirrors the list that you would have recieved in your PM inbox, but as it's on the thread it's a lot easier to remember what to fix without having to keep another window open.
- Additionally, lets say you fix the text and maybe a couple of other things, but you don't have time to fix the screenshots today and will do it tommorow. Previously when moderators looked at a thread they had no idea what the status was or when the creator would update it. Now, a creator can say "Okay I've fixed the description" and tick the box, then click Update. This acts much like a to-do list.
- There is a new tickbox "I'm ready for this to be reviewed by a moderator". What does this mean? Well, it's basically to say "I'm done with my changes". This then activates a special flag in the moderation queue so that the staff can easily see which threads have been deemed "Changed" by the creators.
- Finally, underneath the tickbox there is a box. What is this box for? Well, part of the issue has always been communication - staff can communicate with creators with the Other box, but often Creators cannot ask for help, or give us input without using Creator Issues, which is a bit unweildy. Using this new text box, Creators can now send feedback to the staff about particular questions or changes directly on the thread.
That sums it up, essentially. But I'm sure you have some questions, so here is an FAQ:
Q:
I've made as many changes as I could, but I haven't done them all - can I still tick the box to get it reviewed?
A: Yes, you can - but please try and indicate
why you didn't fix everything using the textbox. Maybe you are confused, or didn't understand something. Please tell us.
Q:
I entered text in the box and clicked Update and it went away!
A: This happens if you enter text but don't tick the "I'm ready for this to be reviewed by a moderator" box. Please enter text
and tick the box - the reviewing bit can mean "read my text!" too.
(Any more FAQ questions will get put here)
Please note that although we have given you, the creators, a way to communicate more easily back with us, if you abuse this by swearing, calling us names, or generally attacking the site and it's staff, then that's a quick trip to upload restriction.
We are doing this for
you - which will help
us to get through things quicker.
If there are any points in this that are confusing, please let me know.
Regards
Delphy
Story books are full of fairy tales, of Kings and Queens, and the bluest skies.